OUR PRIORITY

We shall deliver your item after payment are clear in our bank account.

Local Delivery

Shipping cost depends on the weight of item. Do inquire at [email protected]

International Delivery

Please note that shipping cost is not inclusive of custom duties (if any). Any custom/ import duties will be borne by the recipient of the parcel. Unfortunately, we are not able to provide you with an estimated amount of custom/ import duties.

For now we have an option to send and quote shipping cost through our website except Israel. Customer just need to fill the billing details and shipping (if different from billing information) and the total cost will be display automatic.

We use courier from Aramex, TNT, Fedex or SF Express for international shipment.

Note

Timeline and transits.

  • *All transit times given are in accordance with the international standard concluded by the International Bureau of the Universal Postal Union.
  • Customers will be notified of their parcel’s tracking number via email once their order has been mailed.
    Customers may check the status of their parcel HERE.
  • USWAH will ensure that parcels are carefully wrapped and secured before mailing them.
  • USWAH will not be responsible for parcels damaged during delivery.
  • USWAH will not be held responsible for any lost parcels.

FAQ

Frequently Ask Question

Q: I have not received my parcel, what should I do?
There are two circumstances in which explains why you have not received your parcel yet:

  1. Postman might have left a delivery advice if there is no one to answer the door during delivery.
  2. You have provided an incomplete address.

    We understand your disappointment in this situation but we also seek your kind understanding that we have ensured that your parcel was carefully wrapped and sent within the stipulated timeframe as stated on your invoice.

If your parcel still hasn’t turn up at your doorstep after 1.5 weeks from the date your parcel was sent, kindly drop us a mail at [email protected] and we will try our very best to locate your parcel.